Resolved Question

I am about to start a job at ORANGE as a sale adviser, Any advice?

i am going for training at orange on the 7th oct, and i am worried i will say or do the wrong thing.
please any who works or who has worked at orange please help me

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thanks for the serious advice, NOT

3 days ago

Best Answer - Chosen by Asker

Not quite orange but i work at the one of the other large mobile retailers, and if its anything like my job then i wouldnt worry too much its a very friendly environment to satrt a new job in. The best thing you can do is to just talk to people, when you have customers even if you know nothing about the phone/deal they may want just talk to them and try and keep a conversation flowing until you can ask a colegue for some help. Only thing to be careful of is we have a rule of your not 150% sure what your doing is correct then do not tyr and process it on the computers, making a mistake when talking to someone is fine, your human, but to avoid any major problems just do not try and process sales if you are not completely sure, just ask someone, n yeah your customer may have to wait a while longer then usual but if you can keep them talking or make them laugh then they will think nothing of waiting that bit longer.
I wont take long for you to gain some confidence and i assume you will have someone in charge of training you so just relax!!!

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Other Answers (2)

• I only worked at Lemon before, but the job soured :]

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• What, where, why, who is ORANGE!! LOL!